Victor Smart | January 3 2024

The UK’s Financial Conduct Authority has warned that banks are failing to instil a firm-wide Consumer Duty-friendly culture, and are still relying on “second-line” risk and compliance teams to pick up infractions. 

Read more: https://www.bankingriskandregulation.com/fca-to-impose-targeted-and-intrusive-sanctions-on-banks-that-fail-to-comply-with-consumer-duty/